Consumer Rights Act 2015

A vote to support means

• —Supporting this Act means backing stronger protections for shoppers. It gives consumers the right to get refunds, replacements, or repairs if goods are faulty, and protects people buying services (like plumbing or haircuts) by ensuring they're done properly.

A vote to oppose means

• —Some businesses worry the Act makes it too easy for customers to claim refunds and could increase their costs. Small shops might find it expensive to handle complaints and replacements, potentially leading to higher prices for everyone.