✓ Passed into LawLords
UK Parliament · Bill
Health Service Commissioner for England (Complaint Handling) Act 2015
Summary
This Act improves how the Health Service Commissioner handles complaints about England's NHS. It sets out clearer rules and procedures for patients to complain about poor care, and gives the Commissioner better powers to investigate problems and hold hospitals and doctors accountable.
A vote to support means
- —Supporting this Act means backing better ways for patients to complain about the NHS and get their problems solved fairly. It helps the Health Service Commissioner (an independent official) handle complaints more quickly and effectively, so patients get answers instead of being ignored.
A vote to oppose means
- —Some people might worry that stricter complaint rules could stop legitimate cases being heard, or that it doesn't give patients enough power to challenge NHS decisions. Others might be concerned about costs or whether the changes actually improve things for patients.
Cast Your Vote
People's Vote0 votes
0% Support · 00% Oppose · 0
Bill Passage
Commons
- 1st reading2 Jul 2014
- 2nd reading17 Oct 2014
- Committee stage15 Jan 2015
- Report stage27 Feb 2015
- 3rd reading27 Feb 2015
Lords
- 1st reading2 Mar 2015
- 2nd reading13 Mar 2015
- Committee stage19 Mar 2015
- 3rd reading25 Mar 2015
Royal Assent26 Mar 2015
Full Bill Description(click to expand)
No description available